Sacramento, CA · Edtech · Product, QA, Data
I run operations for an edtech platform that serves K‑12 after-school programs. I spend my days in SQL, compliance files, and product specs. I QA feature releases, write test plans, review mockups, craft prototypes, and build the reports districts need to stay compliant with California attendance rules. I also build things—an AI hiring pipeline now running in production and data tools that ship the same day. I like problems where the obvious answer turns out to be wrong.
Three overlapping tracks
Bars run 2013 to now
Operations Manager
17+ school district accounts, plus QA on major releases, product feedback for the Director of Product, and the SQL and compliance reporting behind district attendance funding.
Found a platform identity defect splitting 2,449 student records across 69 districts. The CEO made it a company project with six engineering workstreams.
Owner / Consultant
Fractional consulting for edtech and startup teams—growth strategy, operations, hiring process design, and executive planning.
Identified the marketing and growth work that drove a 20% revenue increase for an edtech client.
Vice President, Operations
Program management, financial modeling, and recruiting across six client accounts. Built support and success teams for people-first companies.
Rebuilt recruiting: 65% drop in voluntary attrition, 30% faster time to hire, client NPS of 67.
General Manager, VP Customer Experience
P&L for two test-prep product lines, and before that an 80-person content and support org. Specced features with engineering and ran pricing experiments.
Grew the two lines to $2M annual revenue, up 28% in a declining market, on a $500k budget.
Built, not just specced
Four-stage LLM pipeline that screens inbound job applications against a rubric.
Pulls my Slack and Asana activity, summarizes it through the Claude API, and writes my daily log.
A Claude cooking advisor with a recipe skill, an MCP server, and published recipe pages.
Bikes, brushes, guitar, fundraising
I ride my bike. I pick my Larrivée. I paint landscapes in watercolor—mostly badly, and happily, because watercolor punishes hesitation. And since 2024, I have run the digital side of Earth & Vine, my daughter's school fundraiser—the silent auction, the ticketing, and registration at the door on the night. It turns out to be operations work with better wine.
The six on this page
B.A. Politics, minor Film & Digital Media—UC Santa Cruz, 2004